At Not In Zen, LLC, we respect your inbox and are committed to responsible email communication practices. This Email & Anti-Spam Policy explains how we collect, use, and protect your email information while ensuring compliance with CAN-SPAM, GDPR, and other applicable regulations.
1. Our Commitment to Anti-Spam Practices
- We send emails only to individuals or businesses who have explicitly requested to receive them (e.g., through website sign-up forms, consultation requests, or existing client relationships).
- We follow a strict double opt-in process to confirm consent before adding any email address to our mailing list.
- We maintain a zero-tolerance policy for unsolicited emails or purchased mailing lists.
2. Types of Emails We Send
We may send:
- Transactional Emails – Order confirmations, appointment scheduling, and important service-related information.
- Informational Emails – Newsletters, updates, and valuable resources related to strategy consulting, branding, and innovation workshops.
- Promotional Emails – Special offers, upcoming events, or new services (only if you have opted in).
Every email includes a clearly visible unsubscribe link to opt out at any time.
3. How to Unsubscribe
Recipients can unsubscribe by:
- Clicking the unsubscribe link in the footer of any email
- Emailing us directly at [email protected] with the subject line “Unsubscribe”
All unsubscribe requests are processed immediately, and your email address will be removed from our mailing list within 24–48 hours.
4. Bounce & Complaint Handling
- We use automated systems to track email delivery, bounces, and spam complaints.
- Any email addresses that bounce repeatedly or report our emails as spam are automatically removed from our mailing lists.
- We actively monitor and maintain a suppression list to prevent further emails to invalid or unengaged recipients.
5. Data Protection & Privacy
- We never sell, rent, or share your personal information with third parties for marketing purposes.
- All data is stored securely and handled in compliance with GDPR and data protection regulations.
- For privacy-related inquiries, you can contact us at [email protected].
6. Reporting Abuse
If you believe you have received unsolicited or unwanted emails from us, please forward the email to [email protected]. We will investigate the matter promptly.
7. Contact Information
For questions regarding this Email & Anti-Spam Policy, contact us at:
Not In Zen, LLC
Email: [email protected]
Phone: +31 619295407
Address: Noorderpoort 9D, 5916 PJ Venlo, Netherlands